🌿 Avortex Wellness Full Policies
Professional Standards & Customer Care
Transparency builds trust and peace of mind. These policies outline how Avortex Wellness operates to ensure fairness, clarity, and respect for every client and customer.
---
General Policies
- All products are handcrafted and may vary slightly in color, texture, or scent.
- Orders are processed within 1–3 business days.
- Shipping times depend on carrier availability and destination.
- Delivery dates for event or holiday orders cannot be guaranteed.
- Avortex Wellness reserves the right to update or modify policies as needed.
---
Payment Policies
- Sessions are currently private pay.‍ ‍
- Insurance acceptance will be available soon — updates will be posted once credentialing is complete.
- Payment is due before services or shipment.
- Accepted payment methods include credit/debit cards, PayPal, and Cash App (for local orders).
- All prices are listed in U.S. dollars and subject to change without notice.
---
Return & Refund Policy
- Refunds are handled case‑by‑case within 48 hours of delivery.
- Items must be unused, unopened, and in original packaging.
- Custom orders, body products, and personalized items are non‑refundable.
- Shipping costs are non‑refundable.
- If a product arrives damaged, please email photos within 24 hours for review.
---
Session & Scheduling Policy
- All sessions are conducted virtually through secure, HIPAA‑compliant platforms.
- Please ensure you are in a quiet, private space free from distractions.
- 24‑hour notice is required for rescheduling or cancellations.
- Late arrivals beyond 15 minutes may require rescheduling.
- No refunds are issued for completed sessions.
- Confidentiality is maintained in accordance with professional ethics and privacy laws.
---
Wellness & Conduct
- Avortex Wellness promotes respect, inclusivity, and professionalism.
- Disruptive, disrespectful, or inappropriate behavior may result in termination of services.
- Clients are encouraged to communicate openly and honestly during sessions.
- All wellness guidance is educational and supportive, not a substitute for medical care.
---
Contact
For questions or concerns regarding policies, orders, or sessions, please email:
📧 latonya@avortexwellness.com
---
Quote
“Integrity and clarity are the foundation of wellness.”